INSIGHTS and IDEAS WORTH READING

The best management ideas for operations, systems, and business growth.

INSIGHTS

Can Millions of QuickBooks Customers be Wrong? / Pay with your Body / Hybrid Cloud / Mars-Israel Food Tech / Brain to Ear / Whole Foods Bitcoin / eCommerce Ad Spend / More than ERP __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ “When it was just me and five other employees, I knew what was what.” the CEO of a high-end cosmetics company recently told me. “Now I spend most of my time trying to figure out what’s going on. It’s frustrating.” Alert: QuickBooks is Not ERP! Circumstances had chang

INSIGHTS

Why Did You Buy That? Really! / Warehouse Management / Sleep-Inducing Ice Cream / AGtech / Software Licensing Gone Wrong! __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Why Did You Buy That? Really! “I didn’t think it would be this complicated.” The head of a booming company in the throes of a growth spurt called me up on a weekday morning. He was embarrassed. Although he had years of experience purchasing complex machinery for the manufacture of his company’s bestselling products, he’d on

Why Did You Buy That? Really!

“I didn’t think it would be this complicated.” The head of a booming company in the throes of a growth spurt called me up on a weekday morning. He was embarrassed. Though he had years of experience purchasing complex machinery for the manufacture of his company’s bestselling products, he’d only bought computer software for his business once - when he'd first set up shop. The world had changed a great deal since then. And now he was discovering he was in over his head with the contract he was trying to negotiate for a new Enterprise Resource Planning (ERP) system. This is so typical. One of the most common calls we get are from businesses who have started the process of purchasing and impleme

INSIGHTS

When Father Doesn't Know Best / Chickenless Eggs / Meatless IPO / Blockchain Transforming Supply Chain / Password Managers / Bad Ass eCommerce __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ When Father Doesn't Know Best It was a well-established, family-owned business, with the father ready to retire and his son prepared to take over the reins. The business, with $200 million in revenue, had been using a home-grown system and doing very well. But the son was campaigning for the purchase of a

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